2.1. Memorandum

2.1.1. What is a memorandum?

Click the button on the right to read the content of the following presentation, there you can find what a memorandum. Some recommendations for writing this type of document are also included.

2.1.2. Example of a memorandum

Click each icon to identify the basic elements of a memorandum.

2.1.3. Activity: Identifying memorandum elements

In the next exercise you must identify the elements of a memorandum.

2.2. Formal letter

2.2.1. What is a formal letter?

Click the button on the right to see the content of the following presentation, there you can find what a formal letter is,  its elements. Some recommendations for writing this type of document are also included.  

2.2.2. Example of a formal letter

Click each icon to identify the basic elements of a formal letter.

2.2.3. Activity: Identifying letter content

In this exercise you have to complete the text of a letter with the appropriate letters.

2.3. Circular

2.3.1. What is a Circular?

Click the button on the right to see the content of the following presentation, there you can find what a circular is.

2.3.2. Example of a circular

Click each icon to identify the basic elements of a circular.

2.4. Minute

2.4.1 What is a minute?

Read the following information, which you have to take into account to use it in the project and finally see the example.

MINUTES

Assign taking minutes to someone other than the boss. The person in charge of the minute should write down the most important decisions made during the meeting. It’s a good idea to record everything is said and done in order to avoid any misunderstandings and it is best to alternate responsibility for taking the minutes. 

Throughout the meeting, it is necessary that all viewpoints raised are noted so that a summary of the entire meeting is important to be recorded and they must show what was discussed, particularly what was agreed (or dropped) and any action items: a note of something that should be done, by whom and usually with a deadline. The minutes must contain fixed information and follow a uniform structure. The headings of the document must contain the same information of the agenda, where have to be indicated the following:    

1. The name of the meeting.  
2. Place, date and time.  
3. Who attended the meeting. 
4. Who sent apologies (this one sometimes appears as heading 1).  

The minutes of the last meeting and issues arising are then used as headings with important information recorded. All topics listed in the agenda then follow, before the minutes conclude with any other business and close with the date of next meeting.  

Close the meeting. Near the end of the meeting review all the decisions and tasks. Paraphrase each decision to help people focus on what they decided and to ensure the record is complete and accurate. Right in this moment is time to address issues and clear up misunderstandings. Set a date when all meeting attendees can expect to receive copies of the minutes. At the end, thank everyone for attending and close the meeting on a positive note. 

 (Adapted from Alred G. et al., 2009, p. 325)

2.4.2 Example of a minute

Look at the following example of a minute.

2.5. Notice

2.5.1. What is a notice?

How to write an effective notice: with format and example (Concepts of communication, 2020). This video shows the correct way to write a notice and gives us an example.

2.6. Reports

2.6.1. What’s a report?

Click the button on the right to see the content of the following presentation, where you can find what a report is, its elements/ components and its structure.

2.6.2. How a business report is written?

Watch the following video where you can find some guidelines for writing a  business report.

2.6.3. Example of a report

Look at the following example of a report. 

2.6.4. Useful checklist for writing a report

This is a checklist for ensuring that a report fulfills its goals: